Privacy PolicyEffective Date: August 17, 2026Last Updated: August 17, 2026Website: Https://socialai.ngOperated By: SocialAI Platform (“we,” “our,” Or “us”)1. IntroductionWelcome To SocialAI (socialai.ng). We Provide Social Media Management, Automation, Scheduling, And Content Optimization Services. We Respect Your Privacy And Are Committed To Protecting The Personal Data Of Our Users And Their Connected Social Media Audiences.This Privacy Policy Explains How We Collect, Use, Process, Store, Disclose, And Delete Your Information When You Access Our Platform, Use Our SaaS Services, Or Connect Third-party Social Media Accounts Via Official Application Programming Interfaces (APIs).By Using SocialAI, You Agree To The Collection And Use Of Information In Accordance With This Privacy Policy And The Terms Of Each Connected Third-party Platform.2. Information We CollectA. Account & Registration DataWhen You Register For An Account On SocialAI, We May Collect:Full Name, Business/organization Name, And Email Address.Account Login Credentials (securely Hashed Passwords).Billing And Transaction Records (handled Via Secure, Certified Payment Processors; We Do Not Store Full Payment Card Numbers).B. Third-Party Social Media Platform Data (via APIs)When You Connect Your Social Media Profiles, Pages, Or Channels (e.g., Meta/Facebook, Instagram, LinkedIn, X/Twitter, TikTok, YouTube) To SocialAI, We Request Specific Permissions Using Standard OAuth 2.0 Authentication. Through Official APIs, We May Access:Account Identifiers: Account IDs, Usernames, Page/profile Names, And Profile Pictures.Access Tokens: Encrypted OAuth Authentication Tokens Required To Perform Authorized Actions On Your Behalf.Content Data: Posts, Text, Images, Videos, Captions, Tags, And Scheduling Timestamps You Create Or Publish Through Our Platform.Metrics & Analytics: Engagement Metrics (likes, Comments, Impressions, Clicks, Reach, View Counts) As Permitted By Platform API Permissions To Generate Performance Reports.C. Technical & Usage DataIP Addresses, Browser Types, Operating Systems, Referring URLs, And Access Logs.Device And Diagnostic Metrics To Monitor System Health And Prevent Unauthorized Access.3. How We Use Your InformationWe Process Collected Data Exclusively To Provide, Maintain, And Enhance Our Services:Content Publishing & Scheduling: To Draft, Queue, And Publish Posts To Your Connected Social Channels At Scheduled Intervals Based On Your Instructions.Analytics & Performance Tracking: To Retrieve And Display Performance Analytics For Your Connected Pages And Accounts.Account Management: To Manage Subscriptions, Authenticate Logins, And Provide Customer Support.Platform Security: To Prevent Spam, Fraud, Bot Abuse, And Security Vulnerabilities.4. Compliance With Third-Party Platform PoliciesSocialAI Operates Exclusively Through Official, Documented APIs And Complies With All Developer Terms And Data Policies:A. Meta Platform (Facebook & Instagram)SocialAI Adheres Strictly To The Meta Platform Terms And Developer Policies:We Access Meta APIs Only Via Standard User-consented OAuth Flows.We Do Not Sell, License, Or Purchase Meta Platform Data.We Do Not Transfer Meta Platform Data To Any Ad Network, Data Broker, Or Other Advertising Or Monetization Service.We Strictly Use Meta User Data To Provide User-directed Social Scheduling, Publishing, And Aggregate Reporting Functionality.B. Google & YouTube API ServicesSocialAI’s Use And Transfer Of Information Received From Google APIs To Any Other App Will Adhere To The Google API Services User Data Policy, Including The Limited Use Requirements.You Can View And Manage Your Google Security Permissions At Google Security Settings.C. LinkedIn, X (Twitter), And TikTok APIsOur Integrations With LinkedIn, X, And TikTok Operate Under Their Respective Developer Agreements And Data Protection Terms. We Do Not Use API Data To Infer Sensitive Attributes Or Build Surveillance/scraping Databases.5. Data Storage, Encryption, And SecurityWe Implement Industry-standard Technical And Organizational Measures To Safeguard Your Information:Encryption In Transit: All Traffic Is Encrypted Using Modern TLS (HTTPS).Encryption At Rest: Sensitive Authentication Credentials, Including OAuth Access Tokens And API Keys, Are Stored In Encrypted Databases Using AES-256 Encryption.Access Control: Production Server And Database Access Is Restricted Strictly To Authorized Engineering Personnel Under Multi-factor Authentication (MFA).6. Data Retention And DeletionWe Retain Your Personal Data And Social Platform Tokens Only For As Long As Your Account Remains Active Or As Needed To Provide Our Services.How To Disconnect Social AccountsYou Can Revoke SocialAI's Access To Your Social Media Accounts At Any Time Directly Through The SocialAI Dashboard Or Through The Connected Platform’s Security Settings:Facebook / Instagram: Settings & Privacy > Settings > Business Integrations / Apps And Websites.Google / YouTube: Google Account Permissions.LinkedIn: Settings & Privacy > Data Privacy > Other Applications.X (Twitter): Settings And Privacy > Security And Account Access > Apps And Sessions.7. User Data Deletion Instructions (Meta & GDPR / NDPR Compliance)In Compliance With Meta Platform Policies And International Data Privacy Regulations, SocialAI Provides Automated And Manual Mechanisms For Users To Request Data Deletion.Option 1: Automatic Deletion Via DashboardLog In To Your SocialAI Account At Https://socialai.ng/login.Navigate To Settings > Connected Accounts.Click Disconnect / Remove Account Next To Any Connected Profile. This Immediately Deletes The Associated Access Tokens And Cached Metrics From Our Database.To Permanently Delete Your Entire SocialAI Profile And All Associated Data, Go To Settings > Account > Delete Account.Option 2: Data Deletion Callback URL (Meta Integration)If You Remove SocialAI From Your Facebook/Instagram Apps And Websites Settings, Our Automated Data Deletion Callback Will Process The Deletion Request And Provide You With A Confirmation Code And Status Tracking URL.Option 3: Manual Deletion RequestYou May Submit A Formal Request To Delete All Personal Information And Platform Data Stored By SocialAI By Emailing Our Support Team At Support@socialai.ng With The Subject Line "Data Deletion Request". We Will Process And Confirm Your Data Deletion Within 48 To 72 Hours.8. Data Sharing And Third-Party DisclosuresWe Do Not Sell, Rent, Or Trade Your Personal Data Or Social Media Data To Third Parties.We Only Share Data With Trusted Third-party Service Providers Who Assist In Operating Our Platform, Subject To Strict Confidentiality Agreements:Cloud Infrastructure & Hosting: Secure VPS And Cloud Hosting Providers.Payment Gateways: PCI-DSS Compliant Processors (e.g., Paystack, Flutterwave, Stripe) For Handling Subscription Billing.Transactional Email Delivery: Secure SMTP Providers For Sending Password Resets, Notices, And Invoices.Legal Compliance: When Required By Law, Subpoena, Or Valid Government Regulation.9. Your Rights (NDPR, GDPR, CCPA/CPRA)Depending On Your Jurisdiction, You Possess Specific Data Rights:Right To Access: Request Copies Of Personal Data We Hold About You.Right To Rectification: Request Correction Of Inaccurate Or Incomplete Data.Right To Erasure: Request Total Deletion Of Your Personal Information.Right To Restriction / Objection: Object To Or Restrict Specific Processing Activities.Right To Data Portability: Request An Export Of Your Content And Scheduling Records In A Readable Format.To Exercise Any Of These Rights, Contact Us At Privacy@socialai.ng.10. Children's PrivacySocialAI Is A Business And Productivity Platform Intended For Users Aged 18 And Older (or The Minimum Legal Age Of Majority In Your Jurisdiction). We Do Not Knowingly Collect Personal Data From Minors.11. Changes To This Privacy PolicyWe May Update This Privacy Policy From Time To Time To Reflect Modifications In Our Services, Platform Features, Or Third-party API Requirements. When Updates Occur, We Will Revise The "Last Updated" Date At The Top Of This Page And Notify Active Users Via Email Or An In-app Banner For Material Changes.12. Contact InformationIf You Have Questions, Feedback, Or Concerns Regarding This Privacy Policy Or Our Data Handling Practices, Please Contact Us:Platform: SocialAI (socialai.ng)Support Email: Support@socialai.ngPrivacy & Legal Inquiries: Privacy@socialai.ngWebsite Contact Form: Https://socialai.ng/contact